Vodacom is currently facing a spate of subscriber complaints regarding airtime disappearing from accounts due…
Browsing: Customer Service
With the nationwide Covid-19 lockdown in full effect, Vodacom has put numerous measures in place…
The Nigerian Communications Commission (NCC) earlier today (29/01/2020) inaugurated an in-house inter-departmental committee to concretely…
South African entertainment company MultiChoice has announced it will soon begin to lay off as…
American multinational financial services corporation Mastercard will now allow transgender and non-binary customers to use…
First Bank of Nigeria in partnership with Clickatell has rolled out a new service Chat…
Safaricom is in the process of developing a framework that will deal with the sim card swap fraud.
Walmart’s US e-commerce business has been growing faster than Amazon’s.
The Square 2.0 mobile app is an integrated solution that gives Steward Bank customers the power to transact whenever and wherever they are.
ZOL Zimbabwe came first followed by Powertel and TelOne who came in second and third respectively
Maintains market leadership in key industry performance indices for 4 straight quarters
Econet continues with its regional effort to strengthen its partnership with its distribution channel members and to motivate them by recognizing outstanding performers from Mashonaland East, including Chitungwiza.
Artificial Intelligence (AI) is super-charging the customer service world
Vodacom takes lead, while MTN ranks last as was reported in the latest South African…
ZOL Zimbabwe is Zimbabwe’s leading Internet Service Provider (ISP). As part of the Liquid Telecom…
Econet Media has chosen broadcast compliance, monitoring and analysis software, Mediaproxy, for its African pay-TV platform…
Prior to Kwese TV being launched in Zimbabwe, we initially had 2 choices only –…
Under a power packed campaign dubbed ‘Magetsi Kwese Kwese/Amagetsi Yonkidawo’, ZESA Holdings Group’s ICT unit Powertel…
Whilst Kwese TV is embattled in a legal case to operate in Zimbabwe with the…
MobiCash is a multi-access financial transaction platform that offers a unique and refreshing approach to mobile…