Author: Tapiwa Matthew Mutisi

The annual Global Telecom Awards are now open for nominations.  If you think your Telecom company has what it takes, enter any of these categories: Advancing the road to 5G Best Digital Transformation Project Best Marketing Campaign BSS Transformation Excellence Most Innovative Cloud Service Connecting the Unconnected Customer Experience Excellence…

Africa’s leading sports channels provider, SuperSport wants to make it easy for sports fans to find their favourite sport on DStv, so it is cleaning house. On 4 July 2017, the SuperSport offering will be revamped to offer viewers easier navigation and less duplication. “We’re making these changes to give DStv customers…

Tap and Go uses technology called Near Field Communication, (NFC) is a wireless technology that gives you the ability to tap your smartphone or a preloaded card against a credit reading device or a tag that is NFC-enabled. In one simple tap, you are able to transact and make payment.…

Yesterday, on Friday, Facebook announced that it was changing the computer algorithm behind its News Feed to limit the reach of people known to frequently blast out links to clickbait stories, sensationalist websites and misinformation. Facebook changing its News Feed Algorithm Again! What does it mean for you and your business? The…

A quickly spreading ransomware attack is hitting countries across the world including France, Russia, Spain, Ukraine and the United States, just weeks after a ransomware attack known as WannaCry. What We Know Where it started? Microsoft said the attack had originated in Ukraine, where hackers first targeted M.E.Doc, a tax-accounting software company, and the…

How many of us still remember, ten years ago, the first iPhone hit the stores? Well, on paper, the device was nothing special: it lacked the 3G connectivity which was becoming standard across much of the world, its battery struggled to last a day, and its camera resolution was just two megapixels.…

The company recently announced that Pandora CEO Tim Westergren has stepped down effective immediately. Westergren will also step down from the board of directors, vacating all official positions with the company he founded back in 2000. CFO Naveen Chopra will act as interim CEO while the board searches for a…

Lakheni, a South African startup based in Cape Town has been named as an Innovation Prize for Africa finalist. Social entrepreneurs Nokwethu Khojane, and Lauren Drake envisioned Lakheni in 2015, when designing a food buying cooperative that helps families to pool their resources and purchase food in bulk within their communities. Cost reductions of about…

The most recent Global Threat Impact Index assessment from cybersecurity firm Check Point mapped Nigeria, Uganda, Malawi, Zambia and South Africa as among the world’s most high-risk locations. Kenya, Democratic Republic of Congo and Angola also had elevated attack risk. The Petya-based ransomware attack Tuesday swept across much of Asia and Europe…

Remember, when the Wannacry ransomware tore through the UK and Europe in May, there was a certain logic to the heightened scale of damage. Ransomware attacks were nothing new, but this one had a secret weapon, a sophisticated software exploit known as EternalBlue, published by the Shadow Brokers in April and believed to…

Yesterday, the biggest search engine, Google, was hit with a record-breaking €2.42 billion ($2.7 billion) fine by the European Union for breaking antitrust law. The decision follows a seven-year investigation into the US company’s search algorithms, which ended with the judgement that Google had “abused its dominant position by systematically favoring” its own shopping…

Finally, some good news for Zimbabweans and Air Zimbabwe as a brand. Air Zimbabwe has finally took heed of rebranding for the first time since independence or in a simpler term 37 years. Rebranding has been the need of the hour for airlines on several occasions in the past, whether prompted…

A strong business-customer connect is the key to bringing customer satisfaction, which depends largely on the quality of customer service provided. Self-service solutions like mobile self-care applications are going a long way in improving customer experience. We’re at an awkward inflection point where some companies are doing an amazing job of…

When Google curtailed its Nexus program last year in favor of the Pixel, many commentators dismissed that as merely a rebranding exercise to make the latest thing feel fresh. I was in the minority that bought into Google’s promise of a fundamentally different approach that would signal a direct challenge…

What is an eSIM? The term “eSIM” relates to a new standard being promoted by the GSMA – the association that represents network operators worldwide. It will come in the form of an integrated SIM chip, one that cannot and need not be removed from a device – something that consumer electronics manufacturers…

Vivo Electronics Corp. is a global technology company that designs, develops, and manufactures smartphones, smartphone accessories, software, and online services. Vivo is  based in Dongguan, Guangdong, China. It was founded in 2009. The company is another Chinese smartphone. It makes low-cost Android phones, and those in the mid-range segment of the…

Are you rocking a Samsung phone from 2014 or before? Chances are many of you are. After all, Samsung was (and continues to be) the #1 smartphone manufacturer in the world. Any vulnerability coming to Samsung smartphones has the possibility of affecting a substantial amount of users, and the latest…

Outlook 2016 for Mac users are about to get a big update with some of the most requested features for the venerable Microsoft email program. You can now send your emails when you want with a new Send Later feature, use delivery and read receipts to make sure your emails are…

Well, lately it has not been really a walk in the amusement park for Snapchat, from their IPO ridiculously dropping to Evan Spiegel scandal of alleged to have said that the mobile application is merely for the rich and not for poor people in countries like India and at the…

Facebook’s blatant copying of Snapchat is nothing new, but with Microsoft’s Skype being the latest messaging app to mimic Snapchat, it’s time to say enough is enough. Snapchat, as I’m sure you already know, is an ongoing sensation, especially among younger generations. What began as a start-up of three Stanford…