Customer service in grocery retail industry is dying a slow death. Little to no service, staff that are rude or more importantly appear untrained has been the norm and I am starting to think that some business have just given up, stopped caring about customer service excellence or maybe it’s…
Author: Tapiwa Matthew Mutisi
Tapiwa Matthew Mutisi
Tapiwa Matthew Mutisi has been covering blockchain technology, intelligent technologies, cryptocurrency, cybersecurity, telecommunications technology, sustainability, autonomous vehicles, and other topics for Innovation Village since 2017. In the years since, he has published over 4,000 articles — a mix of breaking news, reviews, helpful how-tos, industry analysis, and more. | Open DM on Twitter @TapiwaMutisi
Remember those heady days of yesteryears when everything was going to be 3D? Tangled in 3D! Puss in Boots in 3D! Video games in 3D! Those days are gone, friends, as LG and Sony quietly phase out the 3D features for their latest TVs. Buried in the releases that plagued CES was a notable…
The Galaxy Note 7 started life looking like Samsung’s best ever smartphone: it combined the huge screen and stylus of a phablet with the petite dimensions of a regular smartphone. But it also had a fatal battery flaw, which led it to overheat and catch fire, turning what was meant…
Future iPhones may revolve around more than just an eye-catching curved display. KGI Securities analyst Ming-Chi Kuo, who frequently (though not always) has a knack for hardware scoops, believes that Apple is designing a whole new Touch ID fingerprint reader for future iPhones and iPads. In order for Apple to…
When you need instant internet connection but there’s no Wi-Fi network from the establishments around you, your phone’s mobile hotspot capability is the tool you can rely on. However, setting up your phone’s hotspot tends to be a little tedious. Google is addressing this issue with its new Android-only feature…
The days when students have to flip through textbooks to find solutions to homework problems may soon be coming to an end. Rather, they’ll be taking pictures with their smartphones to feed problems into an artificially intelligent app if Socratic has its way. Students across the world will be thrilled to…
Anyone that looks back to the early dial-up days of the Web through rose tinted glasses of nostalgia will tell you geeky war stories about the browser battle between Internet Explorer and Netscape Navigator. They were probably blogging on Angelfire, frequenting the online communities of GeoCities while performing their online…
How do you or have heard people pronouncing this word, Huawei, (and please don’t laugh). The funniest pronunciation which tops the ranks that I heard is Huawei being pronounced as “WHO ARE WE.” Personally, I think Huawei is pronounced as WAH-WAY. WHO ARE WE OR WAH-WAY? What’s your take? Ok,…
I will begin by giving you a brief background on Econet-owned EcoCash. EcoCash is an innovative mobile payment solution that enables Econet customers to complete simple financial transactions such as sending money to loved ones, buying prepaid airtime for yourself or other Econet subscribers and paying for goods and services. EcoCash was launched on…
Twitter is shutting down its business-focused Dashboard tool just six months after its launch. Launched in June 2016, Dashboard will be completely shut down on February 3, 2017. The company announced the closure on the app’s Twitter page on Tuesday with little explanation. The app was intended to help businesses…