Zoom has officially rolled out its AI assistant to the web as part of its AI Companion 3.0 update, extending access to free users for the first time. The assistant provides capabilities such as summarizing meetings, listing action items, and generating insights — all designed to make virtual collaboration more efficient.
Free users on Zoom’s basic plan can now use the AI Companion in up to three meetings per month, with features that include meeting summaries, AI-generated notes, and in-meeting question handling. Each user is allowed up to 20 AI questions per month via the side panel and the new web interface. For users seeking additional access, Zoom offers a $10 add-on plan that unlocks full AI Companion functionality.
The new web experience also introduces conversation starter prompts, helping users understand what the AI assistant can do. In addition, the assistant can pull information from third-party services like Google Drive and Microsoft OneDrive, alongside Zoom’s native data. Support for Gmail and Microsoft Outlook connectors is expected in an upcoming update.
Among the assistant’s productivity features is the daily reflection report, which summarizes meetings, tasks, and updates, while also helping users create follow-up tasks and draft email messages. Zoom has also integrated document creation and management capabilities, allowing users to draft and edit documents directly in the AI Companion interface before transferring them to Zoom Docs. Documents can be exported in multiple formats, including MD, PDF, Microsoft Word, and Zoom Docs.
Lijuan Qin, head of AI product at Zoom, noted that the company’s access to contextual meeting data gives it a unique advantage in the productivity space. Zoom’s AI ecosystem combines in-house models with solutions from OpenAI and Anthropic to enhance its assistant’s capabilities.
Zoom, widely recognized for revolutionizing video meetings during the pandemic, continues to expand its suite of productivity tools, competing with platforms like Google Workspace, Microsoft 365, ClickUp, and Notion. Earlier this year, the company introduced a cross-app notetaker capable of working across meeting platforms and even offline, further positioning Zoom as a central hub for meeting-driven productivity.
