Communications company Visafone recently undertook an upgrade of its data infrastructure which the company said would add new capabilities to its bouquet of data services, offering entirely new and pleasant experience to customers.
The company stated that in its usual proactive approach to service delivery, it has deployed innovative technologies to improve the customer experience by offering network visualization, intelligent traffic management and increased value proposition to customers.
The upgrade, Visafone said, now allows added services including usage notification at different thresholds by SMS, flash messages and instant redirection to notification pages to help customers renew their data plans even at zero data volume. Customers also have the ability for self-service to manage their volumes, the release added.
A pilot group of customers hailed the upgrade as timely, and consistent with the network’s determination to always provide its customers with reliable and consistent data speed.
Visafone added that the new upgraded data plans which comes with more volume at the same price along with the additional convenience, makes the value proposition of its data solutions very attractive.
