Africa’s leading customer engagement platform, Termii, and the globally acclaimed communications platform, Truecaller, have come together to usher in a new era of business communication on the continent. This groundbreaking partnership seeks to strengthen their commitment to the African business landscape by introducing the innovative TermiiGo mobile platform and integrating the Truecaller Verified Business solution within it.
Streamlining African Business Operations with TermiiGo
TermiiGo, a feature-rich mobile platform designed exclusively for African businesses, promises to revolutionize the way businesses operate. With a range of cutting-edge features tailored to meet the unique needs of enterprises, TermiiGo offers a seamless and unmatched client experience.
Key features of TermiiGo include:
- Multi-Factor Authentication: Enhanced security through multi-factor authentication to safeguard your business communications.
- Rich Messaging Options: Engage with clients through various messaging options, making communication more dynamic and effective.
- Efficient Customer Service: An inbox feature that streamlines customer service, ensuring timely responses and improved client satisfaction.
- Truecaller Verified Business Caller ID: An embedded solution to brand local business calls, instilling trust and credibility in your communications.
All of these features are available upon request and have been thoughtfully designed to meet the specific requirements of enterprise businesses.
“We are thrilled to introduce TermiiGo to the African business community,” expressed Ayomide Awe, Co-founder & CTO at Termii. “Our comprehensive suite of features, combined with the Truecaller Verified Business solution, empowers businesses to overcome communication challenges, foster trust, and unlock new opportunities for growth.” The latest version of TermiiGo is available for download on both the App Store and Google Play Store.
Building Trust and Security with Truecaller Integration
By pooling the expertise of Termii and Truecaller, these platforms aim to eliminate the challenges associated with establishing trust in phone calls and messages. They aspire to provide secure and reliable communication channels for businesses throughout Africa, addressing concerns related to unknown sources and the proliferation of scammers, which have led to growing mistrust among customers.
The introduction of the Truecaller Verified Business solution within TermiiGo empowers genuine businesses to connect with their customers confidently. It includes non-editable branding elements such as Brand Name and Logo, along with a Verified Business Badge. This creates a safer and more secure communication environment, reinforcing trust, improving brand recognition, enhancing calling efficiency, and ultimately driving customer satisfaction.
Termii’s Impressive Track Record
Termii has already made significant strides in the global business landscape, serving top global companies such as Bamboo, Chipper, Paystack, Kobo360, Moniepoint, Piggyvest, ULesson, and Helium Health. The company has achieved remarkable milestones, including facilitating over 360 million transactions and 3 billion wallet payments across Nigeria for messaging services. Among these, 89% were from financial service companies, and over 2000 businesses utilize its platforms and APIs for messaging and calls every month. The integration of Truecaller for Business within TermiiGo will further empower Termii’s customers, providing them with a robust tool to establish trust, enhance security, and foster better communication with their audience, ultimately driving growth and success in the African market.
A Shared Vision for the Future
“We are excited about our partnership with Truecaller and the value it brings to African businesses,” declared Gbolade Emmanuel, CEO and Co-founder at Termii. “The Truecaller Verified Business solution aligns perfectly with our commitment to providing innovative communication solutions to our customers across Africa. Together, we aim to revolutionize business communication and foster trust between organizations and their customers.”
Priyam Bose, Global Head of GTM at Truecaller for Business, echoed this enthusiasm about the partnership with Termii. “We’re thrilled to work closely with Termii, a high-growth player in the CPaaS landscape, to enhance the business communication experience in our African markets. At Truecaller for Business, we strive to instill trust and ensure secure, contextual interactions for users dealing with legitimate businesses. This synergy with Termii, whose strong market standing in Africa, will enable us to provide immense value to the communication lifecycle for the business and user community across the continent.”
With the collaborative efforts of Termii and Truecaller, the African business landscape is set to experience a positive transformation in communication, trust-building, and customer satisfaction, paving the way for a more prosperous and secure future.
