The Takealot Group has unveiled a new standalone business unit—Takealot Fulfilment Solutions (TFS)—marking a strategic shift from being South Africa’s leading e-commerce platform to becoming a technology-driven fulfilment partner for businesses of all sizes.
TFS consolidates the group’s extensive logistics, courier, on-demand delivery, supply chain, and international freight services under a single, unified brand. This move is designed to streamline operations and unlock new growth opportunities in both local and global markets.
The launch of TFS’s full-service global freight capabilities this week is a cornerstone of this transformation. These services aim to simplify the import and export process for businesses, enabling seamless cross-border trade and expanding access to international markets.
TFS is a transformative service designed to empower businesses, improve delivery experiences for consumers, and connect communities in meaningful ways. Built on Takealot’s proven systems, TFS offers smart, integrated solutions that simplify and enhance every step of the delivery process—from first mile to last.
Frederik Zietsman, CEO of Takealot Group
TFS is positioned to serve a diverse customer base, including established retailers, startups, and individuals seeking affordable and reliable logistics solutions. The company will offer end-to-end services, from global freight forwarding and warehousing to on-demand delivery, addressing the growing demand for flexible and scalable logistics infrastructure.
TFS is about creating a seamless fulfilment experience for businesses, consumers, and communities alike. By leveraging a scalable and dependable logistics ecosystem, TFS helps businesses unlock growth and reach new markets—both locally and internationally.
Francois Retief, CEO of TFS
This launch comes at a pivotal time for the Takealot Group, which is working toward profitability in South Africa after years of operating at a loss. According to parent company Naspers, the group’s revenue grew by 20% year-on-year in US dollar terms, reaching $823 million (approximately R14 billion). Gross Merchandise Value (GMV) rose by 13%, and gross profit margins improved by 1%, driven by strong performance in high-growth segments like Mr D Grocery.
Despite these gains, the group reported an adjusted loss before interest and taxes (aEBIT) of $12 million (R217 million), attributed to increased marketing spend and infrastructure investments amid rising international competition. However, this marks an improvement from the $14 million loss recorded in 2024. Naspers remains optimistic, stating that the Takealot Group is on track to achieve profitability by the 2026 financial year.
