Acquisitions Zoom Acquires Cloud Call Center Firm Five9 for $14.7BBy Tapiwa Matthew MutisiJuly 19, 2021 Zoom Video Communications Inc announced that it’s acquiring Five9, a provider of cloud contact center software, in…
News Jovago launches 24-hour service center in KenyaBy Paul AdepojuJune 17, 2015 Online hotel booking website Jovago today officially unveiled a 24-hour customer service center in their…
News MTN shuts down call centerBy Paul AdepojuMay 25, 2015 MTN has shutdown its call centre on Sunday as the strike over pay and bonuses…