Samsung postpones Galaxy Note7 Launch in Nigeria

Samsung Nigeria has postponed the launch of its Galaxy Note7 launch in Nigeria.

This announcement was made via its Instagram page. This was expected because of the recent reports from the US and South Korea of the phone “exploding” during or after charging.

The company confirmed this saying that “This is sequel to the postponement of sales of the device globally due to isolated battery cell problems.”

Samsung launched the Galaxy Note7 at an unpacked event held simultaneously in New York, London or Rio De Janeiro in August this year.

Yesterday, the company announced that over 500,000 new Galaxy Note7 replacement devices have arrived in the U.S. and have been shipped to carrier and retail stores. It also said that New Galaxy Note7 devices will be available for exchange at retail locations nationwide today, 21st of September.

Samsung Electronics West Africa Limited has announced postponement of the launch of Samsung new Galaxy Note7 in Nigeria. This is sequel to the postponement of sales of the device globally due to isolated battery cell problems. Although the Galaxy Note7 has not been released in Nigeria, current Galaxy Note7 users are kindly advised to visit the nearest Samsung Service Centre for immediate assistance about replacement program. All Galaxy Note7 purchased are eligible for replacement despite the original place of purchase. We acknowledge the inconvenience this may have caused in the market, but this is to ensure that Samsung continues to deliver the highest quality products to its customers. Samsung is completely committed to fixing this problem and ensuring the highest level of safety and satisfaction for its customers.

A photo posted by Samsung Mobile Nigeria (@samsungmobileng) on Sep 20, 2016 at 3:19am PDT

Samsung also announced the rollout of a software update for new Note7 devices.

The software updates are being delivered in partnership with Carriers and will display a green battery icon on the status bar found on the top right hand of the screen. The green icon indicates that consumers have a new Galaxy Note7 with an unaffected battery.

Samsung and the U.S. CPSC have and continue to urge all consumers of Note7s sold prior to September 15 to power down their device. For those not heeding that advice or are still not aware of the recall notice, a software update will be pushed to all recalled devices. Once installed, users will be prompted with a safety notice that urges owners to power down and exchange their recalled device. The notice will appear every time a user powers up or charges their device.

For details on the software update visit www.samsung.com/us/note7recall.