Opera has been accused of offering predatory loans terms on borrowers in Nigeria, Kenya and India.
This is according to a report by Hindenburg Research alleging that Opera is running four Android apps aimed at India, Kenya and Nigeria (CashBean, OKash, OPay and OPesa) that appear to be in direct violation of Google Play Store policies forbidding predatory loans and deceptive descriptions.
According to the report, the apps would claim to offer maximum annual percentage rate (APR) of 33 per cent or less, but the actual rates were much higher, climbing to 438 per cent in the case of OPesa.
And while they publicly offered reasonable loan terms of 91 to 365 days, the real length was no more than 29 days (for OKash) and more often 15 days — well under Google’s 60-day minimum.
According to Engadget which published part of the report, the conditions only got worse for borrowers who missed their payments. Falling short by just a day could raise the APR as high as 876 per cent.
Also, the apps reportedly scraped phone contacts to harass family, friends and others with calls and texts in hopes this would pressure customers into paying up. These same notices often threatened legal action. And the consequences aren’t trivial. Many users are young people whose financial futures and even careers may be in jeopardy with credit trouble on their records.
Hindenburg further suggested that Opera was using the loan apps to artificially prop up financial growth despite lower profit margins than its main browser business and that the company has poured millions of dollars into apps and entities owned by its CEO despite questionable disclosures and business practices.
We’ve asked Google and Opera for comment. If the report is accurate, though, Opera is in trouble. Google could easily pull the loan apps (if not more) from the Play Store, and Opera’s reputation will be trashed. That would be good for the future of potential loan targets — just not for the company’s long-term health.
Opera has made giant strides in Nigeria through its super app that offers services which include on-demand car, tricycle, and motorcycle hailing, loan, food and investment opportunities among others.
