The new Executive Vice Chairman and Chief Executive Officer of the Nigerian Communications Commission (NCC) Professor Umaru Danbatta, has promised to work to improve the quality of service in the industry.
“I want to pledge that I will bring to bear, my wealth of experience in tackling the issue of quality of service in order to meet the expectations of the public that we are servicing,” he said.
The Professor of Electronics engineering said he would focus on the internationally acceptable ideals in telecom regulation, as stipulated by the International Telecommunications Union, ITU that makes quality of service a compelling attraction for the achievement of universal service.
“The concept of universal access is premised on three ‘A’s, as the hallmarks of universal access and they include Availability of service, Accessibility of Service, and Affordability of service. Those will dictate at all times what we do, and I am sure those were the dictating parameters for improvement in the quality of service,” he said.
