Digital payment solutions provider Network International in its bid to drive financial inclusion in Africa has teamed up with Infobip to bring WhatsApp for Business banking to financial institutions across the continent.
Besides helping financial institutions connect with customers through a familiar and reliable channel, the partnership will enable them to provide excellent support and seamless services in a personal, timely, and reliable manner. For individuals, this means people can access their money securely and quickly, as well as utilising the latest chatbot technology to help empower customers to take control of their finances.
Commenting on the deal, Network International’s Hany Fekry, Group Managing Director – Processing, said, “We are delighted to introduce WhatsApp banking across Africa with Infobip. Helping financial institutions reach customers through a secure and familiar app is in line with our goal to increase and improve digital banking services across the continent to improve financial inclusion.”
Hana Bilbeisi, Regional Head of Partnerships Sales, Infobip further added, “We are delighted to have joined forces with Network International. Empowering individuals and communities through technology and communication is one of our key values at Infobip. By integrating WhatsApp Business API, Network International customers can now access crucial information anytime, anywhere.”
Network International provides a full suite of technology-enabled payment solutions to merchants and financial institutions of all types and sizes. It also has a good share of key market spaces in Africa with presence In Nigeria, South Africa, Kenya, Ghana and Egypt and the business operates across almost all other African countries.
Network International has worked closely with governments and financial institutions in Africa to promote financial inclusion, helping to drive digitisation through innovative products and collaborations such as this one.
In 2021, Network International Network International acquired DPO Group for $228 Million in a landmark deal for the African payments landscape.
