Netflix is planning to stop users from sharing passwords among different households. Recently, some users have observed that they could no longer get past the login screen, with a notification message informing them they needed to be in the same household as the account owner.
The message reads: “If you don’t live with the owner of this account, you need your own account to keep watching.”
Netflix is trying out a new policy with some customers, prompting certain people to sign up for a separate account if they aren’t watching with the subscriber.
In case it’s the account owner trying to log in from a different location, Netflix gives the option of sending a verification code. So far, the message reportedly appears only on TV devices.
According to a spokesman, Netflix tries “hundreds” of tests a year with select customers.
“This test is designed to help ensure that people using Netflix accounts are authorized to do so,” Netflix said in a statement.
Research firm Magid reported that about 33% of all Netflix users share their password with at least one other person. Netflix’s basic plan costs $8.99 per month. The company’s standard plan is $13.99 per month, which allows users to watch Netflix on two screens at the same time. Historically, Netflix hasn’t done much to stop password-sharing, as strong growth in subscriber numbers and its stock price offset any concerns about lost revenue.
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