The Nigerian Communications Commission (NCC) has been ranked among the top three Ministries, Departments, and Agencies (MDAs) in Nigeria for website performance in 2025, reinforcing its position as one of the country’s most digitally progressive public institutions.
The ranking, conducted by the Bureau of Public Service Reforms (BPSR), placed NCC second overall, behind Galaxy Backbone Limited in first place, while the Nigeria Export Promotion Council (NEPC) ranked third. The recognition follows a separate assessment earlier this year in which NCC was named among Nigeria’s top five best-performing government agencies in 2025.
According to a disclosure seen on Wednesday, the BPSR evaluated the websites of 235 MDAs using 14 performance indicators. These included compliance with the official .gov.ng domain, website design and aesthetics, quality and relevance of content, alignment with institutional mandates and government policy, site structure, responsiveness, security, load time, uptime, and ease of navigation.
The latest ranking further highlights NCC’s sustained investment in digital tools and innovation as part of its broader mandate to improve transparency, service delivery, and access to industry information for Nigerians.
NCC reacts to recognition
Reacting to the award, the Executive Commissioner for Technical Services at NCC, Abraham Oshadami, who received the recognition on behalf of the Executive Vice Chairman, Aminu Maida, described the ranking as validation of the Commission’s commitment to public service excellence.
He said the recognition underscored NCC’s focus on maintaining a world-class digital presence that supports efficient engagement with stakeholders and aligns with the Federal Government’s Ease of Doing Business agenda.
According to Oshadami, the Commission views its website as a critical service delivery channel, not just a communication tool, and remains committed to continuous improvement.
Digital governance and e-government push
The award comes amid the Federal Government’s broader push to transition MDAs to paperless operations and fully adopt e-governance frameworks. Recent reports indicate that 31 Nigerian ministries are already operating digitally, with plans to extend digital operations across the entire civil service by the end of 2025.
Speaking on the significance of the ranking, the Director-General of the BPSR, Dasuki Arabi, said the assessment was designed to encourage public institutions to improve service delivery through technology, in line with global best practices.
She noted that the COVID-19 pandemic accelerated the need for agile, cost-effective, and competitive governance models, making the use of digital platforms for public service delivery no longer optional.
Arabi added that the annual website performance ranking, introduced about six years ago, now aligns closely with President Bola Tinubu’s Renewed Hope agenda, particularly its emphasis on improving governance outcomes and institutional efficiency.
The ranking also serves as a key performance metric under Nigeria’s national e-government masterplan, helping to assess the country’s overall progress toward digital governance.
Strengthening transparency in the telecoms sector
Beyond the ranking, NCC’s digital initiatives in 2025 have focused heavily on transparency and data-driven regulation within the telecommunications industry. The Commission has consistently published industry data, regulatory updates, and performance reports on its website to keep investors, operators, and the public informed.
One notable initiative is NCC’s uptime monitoring portal, which enables Nigerians to track significant service disruptions reported by mobile network operators and internet service providers. The Commission has also begun publishing quarterly reports on network performance across the country, drawing on real-time, consumer-generated data.
These efforts, officials say, are aimed at strengthening corporate governance, improving competition, and fostering a more resilient telecoms ecosystem.
With multiple recognitions already recorded in 2025, NCC’s latest ranking further signals its role as a reference point for digital governance within Nigeria’s public sector and its commitment to using technology to deliver measurable public value.
