The DStv Installer App is a management tool for assigning, monitoring, reviewing, troubleshooting, and managing customer installations to ensure quality installation and better accountability.
Commenting on the launch of the app, the Managing Director, MultiChoice Nigeria, John Ugbe, said: “The DStv Installer app is the latest feature in MultiChoice Nigeria’s line of innovative services and products which benefit our partners and customers. The DStv installer app enables dealers to assign jobs to accredited installers within a specific area, whilst ensuring that our customers benefit from reduced waiting times and the pre-knowledge of their installer’s identity.”
Ugbe added: “At MultiChoice Nigeria, we take pride in constantly evolving and advancing our systems and processes thus ensuring our subscribers get the best experience from the point of purchase to installation and user experience. We are thrilled to launch the installer app, and guarantee our customers of improved installation service delivery.”
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