MultiChoice launches DStv Internet in South Africa

MultiChoice has launched DStv Internet to provide internet access to those who do not have access to fibre services in South Africa. MultiChoice for a while now has been working on plans to evolve from a traditional video entertainment business.

The entertainment company which delivers DStv, GOtv and Showmax through streaming or satellite to more than 20 million households across 50 countries in Africa, hopes to bring more value to customers and diversify its offering.

DStv Internet is a fixed wireless access service, which means that customers can now get connected to the internet with a SIM card and Wi-Fi router – a perfect option for those who do not have fibre in their residential area but want to access the internet regularly using various devices in their home. 

Customers can choose from three data packages, which are 25GB, 110GB, and 220GB. DStv customers have the benefit of choosing from bundle offerings that include data options with their DStv subscription package, making it easier to stream their favourite content on any internet-connected device. 

Nyiko Shiburi, Chief Executive Officer of MultiChoice South Africa said, “Customer experience is at the forefront of MultiChoice’s continued product innovation. DStv Internet provides South Africans with connectivity for all their household internet requirements, giving them more convenience and choice.”

Part of the DStv Internet offering is an exclusive new premium service called DStv Trusted Home which is an AI-driven network security and Wi-Fi management solution developed jointly by MultiChoice’s digital platform security subsidiary Irdeto, and Minim – the creator of intelligent networking products.

The new exclusive premium service comes with an iOS and Android app that not only puts subscribers in control of their Wi-Fi connection, but also protects consumers’ home networks from online security threats and malicious attacks and keeps children safer online with parental control features.

The DStv Trusted Home app is only available for use with DStv Internet routers. There are two router models that customers can purchase: the ZTE 286C & ZTE 286 R. The routers are included in the bundle and contract offerings.

Shane McCarthy, COO of Video Entertainment at Irdeto said, “Great speed on its own is no longer enough, consumers demand more. In a time when people spend more time online than ever before, Wi-Fi management and security of their home network and parental controls around children’s behaviour online have become increasingly important services for operators to provide.

“Trusted Home by Irdeto and Minim is beneficial for both operators as well as consumers, and we are pleased to be able to provide this to MultiChoice and their customers.”

“The AI-driven network security and Wi-Fi management solution enables broadband providers to strengthen their reputation by providing a superior broadband experience. Therefore, we are excited to work with Irdeto and Minim. The collaboration has enabled MultiChoice to provide the best security features for DStv Internet,” Shiburi says. 

MultiChoice also announced that it will give a free 12-month subscription to the first 20,000 customers to access the DStv Trusted Home app. After 12 months, customers will have the chance to opt out or add a monthly charge of R30 to their DStv Internet bill. 

The company disclosed that it has selected MTN as a network partner.

Speaking on the partnership, Quintus De Beer, Executive for Managed Network Services at MTN SA said, “We are proud to partner with Multichoice to enhance access to digital services in South Africa. As a network wholesale provider, we are gearing up to serve the broader digital eco-system to ensure that more people can benefit from a modern and connected life,”

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