MTN Group CEO Ralph Mupita has taken proactive steps to address employee concerns in the wake of allegations surrounding his leadership, favoritism, and the group’s performance. In response, he assured staff that the company has robust governance mechanisms to handle issues related to employees and senior management effectively.
This initiative follows a report by the Sunday Times, which highlighted discontent among executives at Africa’s leading mobile network operator regarding Ralph Mupita’s leadership approach, perceived lack of accountability, and favoritism.
In a communication to employees, Mupita addressed the concerns raised in the Sunday Times article, emphasizing the importance of direct dialogue with staff about the company’s stance on these issues. He informed them that the MTN board is actively engaged in reviewing the allegations and is committed to following the necessary procedures to resolve them.
Mupita also reminded employees about MTN’s communication policy and the appropriate channels for raising any concerns. He stressed the company’s dedication to serving the best interests of all stakeholders, including MTN employees, and urged the team to stay focused on achieving the company’s strategic operational goals.
The controversy, as reported last week, centers on Mupita’s alleged preferential treatment towards a high-ranking female executive, leading to claims of improper redistribution of executive responsibilities.
This issue was reportedly discussed at a group board meeting in China earlier this year and has also triggered an anonymous whistleblower complaint. As a result, the board has engaged a law firm to investigate these and other claims, including allegations of a pervasive culture of fear within the company.
Sources both within and outside the group have indicated a division within the board, with some executives actively opposing Mupita’s leadership. There are suggestions that Mupita, who transitioned from CFO to CEO in September 2020 under a five-year contract, may be facing uncertain tenure due to the group’s disappointing financial results.