Microsoft has completed the $19.7 billion acquisition of Nuance, a leader in conversational AI and ambient intelligence across industries including healthcare, financial services, retail, and telecommunications.
The acquisition will see Microsoft and Nuance, driven by a shared vision to build outcomes-based AI, enable organizations across industries to accelerate their business goals with their security-focused, cloud-based solutions infused with powerful, vertically optimized AI.
Customers will benefit from enhanced consumer, patient, clinician, and employee experiences, and ultimately improved productivity and financial performance.
Scott Guthrie, executive vice president, Cloud + AI Group, Microsoft said, “Completion of this significant and strategic acquisition brings together Nuance’s best-in-class conversational AI and ambient intelligence with Microsoft’s secure and trusted industry cloud offerings.
“This powerful combination will help providers offer more affordable, effective, and accessible healthcare, and help organizations in every industry create more personalized and meaningful customer experiences. I couldn’t be more pleased to welcome the Nuance team to our Microsoft family.”
Microsoft and Nuance cloud-based AI solutions can help meet business goals and address organizations’ most pressing needs. In addition, Microsoft and Nuance can strengthen organizations’ ability across industries to scale their impact by offering the services consumers, patients and employees rely on, when or where they need them.
“Combining the power of Nuance’s deep vertical expertise and proven business outcomes across healthcare, financial services, retail, telecommunications, and other industries with Microsoft’s global cloud ecosystems will enable us to accelerate our innovation and deploy our solutions more quickly, more seamlessly, and at greater scale to solve our customers’ most pressing challenges,” said Mark Benjamin, CEO of Nuance. “As Microsoft and Nuance come together as one organization, we are excited about the opportunities ahead for our technology, employees, customers, and partners.”
Mark Benjamin will remain CEO of Nuance and report to Microsoft Cloud + AI Group Executive Vice President Scott Guthrie.
