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| Mr. Ernst Fonternel MTN Chief Marketing Officer , Mr. Phrase Lubega, MTN Head of Mobile Money, KQ s Henry Obare and Rose Kiseli, KQ Country Manager and Mr Moses Eswalu KQ/MTN customer. |
Kenya Airways and MTN Uganda have entered a new strategic partnership that allows their customers in Uganda to pay for their air tickets through the MTN Mobile Money electronic money transfer platform.
The innovative payment option that was launched by the two firms in Kampala today is an effort to tap into developments in Information and Communication Technology to improve customer experience.
Speaking during the launch, Kenya Airways’ Head of Information Systems Development Henry Obare noted that it will allow the airline’s customers to plan and pay for their travel wherever they are.
It follows the successful deployment of a similar payment option in neighbouring Kenya, where customers can pay for their tickets through M-PESA, a mobile money transfer system by Safaricom.
“In line with our brand promise of consistently delivering a world class experience, Kenya Airways is striking strategic partnerships across our markets that will enable us to harness technological advances to provide an unmatched service,” Mr Obare added.
With the launch of the MTN Mobile Money payment option, customers can book and pay for their tickets virtually, without having to visit Kenya Airways’ offices or travel agents. In addition to this, they can check in online.
Kenya Airways operates 5 times daily flights between Uganda’s Entebbe International Airport and its hub in Nairobi, and serves over 50 African destinations.
