JUMIA has announced further expansion with the opening of six new hubs in Cote d’Ivoire in the cities of Yamoussoukro, Bouaké, San Pedro, Daloa, Gagnoa, and Korogho. Jumia intends to achieve its goal to revolutionize the shopping habits of all Ivorians.
The new JUMIA hubs will enable the e-commerce leader to satisfy an exponentially growing customer base throughout the country. They mark the beginning of an expansion strategy, which aims to continuously improve the online shopping experience by enhancing proximity.
Activated this month, the hubs of Yamoussoukro, Bouaké and San Pedro already allow to serve more effectively, three of the most important regions of the country. Several hubs are planned to open in the upcoming weeks in the following areas: Daloa and Gagnoa in the western central region, Korogho in the north and other cities to come. Shortly, new hubs will also open within the vicinity of Abidjan, in the districts of Yopougon and Treichville.
Francis Dufay, CEO of JUMIA Côte d’Ivoire expressed a lot of satisfaction alleging “This is the proof of our commitment to offer the finest products at the best price, especially with the best service throughout Côte d’Ivoire. Jumia aims to successfully meet the expectations of inland populations, and we already have very good feedbacks on the newly opened branches. The plan is to bring to 8 the total number of Jumia branches in the country by the end of the second quarter.”
JUMIA hubs are service points where customers can pick items ordered online. They will be warmly welcomed by JUMIA specially trained agents to advise them and answer all their queries. Service points promote a physical closeness with customers as well as the creation of a strong and close relationship.
Exceptionally, to celebrate the openings, all deliveries inside the country are free of charge during the month of March. The JUMIA hubs are open Monday to Friday from 8:30 am to 4:30 pm and Saturdays from 8:30 to 6pm.
