Every business owner knows that without risk, there is no reward and uncertainty is part of business . Thus, the existence of uncertainty forms a core part of our speculation and investment. To be a top leader, therefore, a business owner will need to appreciate uncertainty and deal with it as it appears. When it appears, here is how to deal with it.
Build in flexibility
Uncertainty often requires that decisions be made with incomplete information. In these instances, we must acknowledge the unknowns, build flexibility into the plan and then monitor and adjust accordingly.
Be transparent
It’s better to show up authentically with nothing, but questions than to pretend you know it all and learn nothing. In addition to operating with transparent authenticity, a good leader unlocks the power of those around them, including other leaders, advisers and peers to cultivate well-thought-out approaches to new and challenging terrain.
Implement and optimize
Your first idea or action is never your best, but it is the path to improvement and more options. You need to go down the path of your imperfect ideas and then make two commitments. First, you won’t beat yourself for what you didn’t know at the beginning. Second, debrief, optimize, iterate or whatever term you like to use for “make it better!” Do it over and over again.
Embrace ambiguity
The ability to lean into ambiguity signifies a mature leader. It’s essential to have reusable methodologies in your toolkit that can bring structure to chaos and clarity to uncertainty during ambiguous missions. There are lean six sigma and project management methodologies that provide statistical, data-driven approaches for effective problem-solving. This background is vital for top leaders.
Start by changing yourself
The best way to deal with uncertainty is to change yourself. First, you must become aware that you are characterizing the conditions you encounter in a negative way. Second, you need to positively reframe it. How can you best describe what’s happening by describing what’s present instead of what’s missing? The third step is to realize what’s being unveiled and the new opportunities you will be handed.
Practice clear communication
In times of uncertainty, people want credible and trusted sources of information. Leaders can play this role. To build trust, leaders can provide candid communication that is factual, involves relevant stakeholders, demonstrates vulnerability and humanity and models what they espouse. Leaders who communicate transparently build trust and increase employee confidence in uncertain times.
