Effective today, Groupon closed its shop in South Africa and is no more offering deals. This is the summary of the message that can be seen on the Groupon South Africa site.
The full message is written below:
Dear Customer,
You have been redirected here as you have tried to access the Groupon South Africa website.
We are sorry to inform you that as of 4 November 2016 Groupon has wound down its operations in South Africa and we are unable to offer you any deals today.
For our customers, this means we will stop offering deals on our website from tonight. All current vouchers bought will remain valid until the date stated on the voucher. The terms and conditions on the voucher remain the same. For any customers who are uncomfortable with using their voucher, we are offering a cash refund option if they contact us
before 30 Nov 2016. Goods purchased purchased up to 4 November will be fulfilled. Should you need to return a Goods item you purchased, please do such before 30 November.
If you need to speak to a member of the team about your Groupon you can contact us via telephone on 021 201 7100 or email at support@groupon.co.za before 30 November.
If you are one of our merchants and require further information please contact us via telephone on 021 201 7046 or by email at partnersupport@groupon.co.za.
We are sorry not to be able to offer you any great deals today but thank you for your interest in Groupon.
Obviously this action is likely to be one of the steps the company took from its net loss of $35.6 million in its quarter ended 30 September 2016.
As part of its strategy to improve financial performance, Groupon announced it will develop a “streamlined country footprint”.
“The Company has identified its go-forward country footprint to consist of 15 countries, down from 27 in the portfolio as of the second quarter 2016,” said Groupon.
“We are pursuing strategic alternatives and other options to exit the remaining countries, which we expect will continue into 2017.”
Groupon is an American worldwide e-commerce marketplace connecting millions of subscribers with local merchants by offering activities, travel, goods and services in more than 28 countries. It was launched in November 2008.