Numerous Gmail users have reported issues with accessing the email service on Friday morning and it’s the go-to email service for many people around the world. The global and South African Gmail Downdetector pages showed steep increases in reports of issues from around 10:30. Several Twitter users across Europe, the UK, and Japan have also reported problems accessing the service.
Google’s services were also have been hit by outages, with users reporting problems across its products. YouTube, Gmail, Google Meet, and more were all hit by problems, according to users and Google’s own status pages. The issues did not appear to be affecting all users, however, and some people were still able to get online, so Google described the problems only as “disruption” rather than an outage, suggesting it believed the impact of the problems to be limited.
Many users said that they received error messages while trying to log into the mobile app. Those who managed to log in, were unable to send emails. Some suggested the problem was with Gmail’s IMAP servers and SMTP servers, while the web interface was accessible for them.
Several Gmail and Gmail Workspaces users could access their account, but were not receiving any emails sent to their address, and several frustrated users have taken to Twitter to discuss this morning’s outage. Many appear to be getting a 502 error when trying to access their emails, that reads: ‘The server encountered a temporary error and could not complete your request.’
While the issue appears to be affecting UK users predominantly, others have reported problems getting into Gmail from other countries including Spain and Kenya.
For others, however, the Gmail website was completely inaccessible.
The Google Workspace Status Dashboard has been updated with a notice that the company was investigating reports of issues accessing Gmail, Google Calendar, Google Chat, and Google Meet.
However, it did not address the fact that the issue was being experienced outside of Europe. “We are investigating an issue which is affecting some users in Europe affecting their ability to access some services,” it stated. “We will provide more information shortly.”
