General Motors (GM) is contemplating the use of ChatGPT in their vehicles

General Motors (GM) which manufactures Chevrolet, Cadillac, Buick, and GMC cars and trucks, has partnered with Microsoft Corp. to explore the use of chatbot technology as part of its broader innovation strategy. Semafor, which first reported the news, revealed this is a virtual personal assistant that uses artificial intelligence models behind ChatGPT. “The voice-activated chatbot will use Microsoft’s Azure cloud service, which has exclusive rights to the OpenAI tech that powers ChatGPT, image creator DALL·E, and Microsoft’s Bing chatbot.”

The chatbot technology is being considered for use as an innovative way for car owners to access information on how to use vehicle features normally found in an owner’s manual. Suppose a driver encounters a flat tire while on the road; in such a situation, they could seek assistance from their vehicle by simply requesting guidance on how to change it. The car might respond by playing an instructional video on a display within the vehicle, offering a helpful solution to the driver’s problem.

“This shift is not just about one single capability like the evolution of voice commands, but instead means that customers can expect their future vehicles to be far more capable and fresh overall when it comes to emerging technologies,” a GM spokesperson said to Reuters on Friday.

This development highlights the potential that chatbot technology holds for the automotive industry. As cars become more connected and integrated with technology, there is an increasing demand for intuitive ways to access information and control vehicle features.

Chatbots can provide an easy-to-use, conversational interface that can be accessed from a smartphone or other mobile device, making it easy for car owners to access information and perform tasks on the go.

The use of chatbot technology in the automotive industry is just one example of how chatbots are transforming the way we interact with technology. Chatbots are already being used in a wide range of applications, from customer service and support to healthcare and education. According to Grand View Research, the global chatbot market is expected to reach $9.4 billion by 2024, growing at a compound annual growth rate (CAGR) of 27.5% from 2019 to 2024.

There are already examples of successful chatbot implementations in African nations. For example, a chatbot called “Livia” was launched in Rwanda in 2019 to provide information and support for victims of gender-based violence. Another chatbot called “mPharma” is being used in Ghana to provide patients with information about their medications and to facilitate the ordering and delivery of medication.

As chatbot technology continues to mature and evolve, we can expect to see even more innovative uses and applications. African nations can take advantage of this trend by investing in chatbot technology and supporting the development of local chatbot companies and startups.

By leveraging the power of chatbots, African nations can drive growth and development in a wide range of industries and sectors, creating new opportunities and improving the lives of millions of people.