Liberia’s Center for National Documents and Records (CNDRA) has announced it is working with some partners to digitize marriage certification and other documentation processes in the country.
It said it has launched a new customer service and marriage transaction software aimed at preventing criminals from using the system produce fake marriage certificates in the country.
Bloh Sayeh, Executive Director of the center said the launch was geared toward increasing government’s revenue and enhancing proper data management.
“The introduction of this software is in line with the ongoing management reforms at CNDRA, it will prevent unauthorized individuals from using our system or product criminally,” she said.
“The software will do the following: Enhance the customer service transaction by making our customer service officers more efficient in improving the time of service delivery and enhance proper data management; improve the quality and security of our products (especially the marriage certificates),” she said. “This will bring us on par internationally with other countries in this area of service, aligned with financial measures; this software will further increase government of Liberia’s Revenue intake that has been on the decrease over the past years.”
She added that the platform would provide excellent programs for effective reporting on all management’s customer service transactions with the public and make auditing of the transaction. The CNDRA boss said the ongoing structural and operational reform supports the national structural reform agenda of the government of Liberia.
“All these reforms are in line with the government’s post Ebola recovery strategy, and will also take into the consideration government’s post Ebola recovery strategy,” she said. Madam Sayeh said: “These reforms will certainly fast track efficient services to the public, better data management, effective management structure and prevent fraud.”
“It is important to note that this software has been purchased locally from a Liberian ICT institution (called: Soft Solutions & Systems), this is a part of President Ellen Johnson Sirleaf government’s national strategy to promote local institutions and improve Liberians owned businesses.”
