CBN, NCC Impose Banking Charge on USSD Services

The Central Bank of Nigeria (CBN) and the Nigerian Communications Commission (NCC) have imposed a new charge for mobile banking services in the country, in a bid to end a row between banks and telecoms operators.

From today, March 16, mobile phone users using their devices for mobile banking will be charged a flat rate of N6.98 per transaction, the regulators announced in a statement.

The decision comes days after telecoms companies threatened to suspend access to the so-called Unstructured Supplementary Service Data (USSD). USSD facility, which allows phone users to check their bank accounts, transfer and receive money, and pay their bills.

The shortcode service has been popular in a country with a relatively low penetration of financial services.

After years of unresolved controversy over payment for the service, the Association of Licensed Telecommunication Operators of Nigeria (ALTON) on Friday said it would disconnect the banks from the service by March 15.

The group said its members were owed N42 billion by banks.

In a statement signed by its chairman, Gbenga Adebayo, and head of operations, Gbolahan Awonuga, the group said the withdrawal became necessary after its members and banks failed to reach an agreement on a payment structure that will exclude phone users.

“The banks, however, provided no assurances to our members that such service fees charged to customers’ bank accounts for access to bank services through the USSD channel would be discontinued post implementation of end-user billing by our members,” it said.

The CBN and the NCC said they held meetings with both sides and resolved that customers should pay for the service.