Whilst Kwese TV is embattled in a legal case to operate in Zimbabwe with the…
Browsing: Customer Service
Third largest mobile operator, Telecel Zimbabwe is finally moving along with technology and is set to…
Globacom Limited – the Nigerian multinational telecommunications company headquartered in Lagos is privately owned by Mike Adenuga…
After receiving so much pressure from the developer community, Safaricom finally gave in and has…
With effect from 1 August, Econet-owned EcoCash lowered its tariffs. EcoCash is an innovative mobile…
As the biting cash crisis worsens, locals may have to miraculously scrounge for hard cash…
Safaricom, Kenyan telecoms giant, is to launch its “Masoko” E-commerce portal in the weeks ahead to take…
A record number of Ghanaians are saving money using mobile phones as lenders push products…
Many consumers have reported that their airtime and mobile data are disappearing, and that it…
MTN versus Vodacom – Who is the Biggest Provider of Mobile Money in Africa? The…
MTN Group has redefined who an active subscriber is and that has led to MTN…
Nigerian consumers will now be able to enjoy easy and secure payments and merchants will…
This comes as some good news from Emirates to its customers, which flies daily from…
As consumer behavior continues to evolve rapidly, with the most notable trend being a surge…
MobiCash is a multi-access financial transaction platform that offers a unique and refreshing approach to mobile…
Africa’s leading sports channels provider, SuperSport wants to make it easy for sports fans to find…
Tap and Go uses technology called Near Field Communication, (NFC) is a wireless technology that…
A strong business-customer connect is the key to bringing customer satisfaction, which depends largely on the…
Are customers being given too much power? Much more, in today’s world of customers empowered…
Customer service in grocery retail industry is dying a slow death. Little to no service,…