Vodacom is introducing the VodaBucks Rewards Programme as a single platform that rewards customers for…
Browsing: Customer Service
Genesys, the global leader in cloud customer experience and contact center solutions announced it is working with…
Glovo, the on-demand delivery startup, has reported an increase in deliveries and cashless payments on…
Vodacom is currently facing a spate of subscriber complaints regarding airtime disappearing from accounts due…
Vodacom’s prepaid customers are a target of rogue fraudsters who are using a gateway developed…
Clients appreciation improves your client relationships and facilitates retention—and it doesn’t cost much to execute.…
In our always-on world, it is no surprise that customers expect an on-demand economy, counting…
The most innovative and convenient way to Self-RICA, especially with social distancing as the new…
With the nationwide Covid-19 lockdown in full effect, Vodacom has put numerous measures in place…
Union Bank has launched a 24-hours toll-free customer service line-08007007000. The multi-lingual customer service line,…
E-commerce giant, Amazon, has announced plans to sell its cashierless checkout system to other retailers.…
Glovo has set up Glover Technical Center enhance customer service and job creation. The new…
The Nigerian Communications Commission (NCC) earlier today (29/01/2020) inaugurated an in-house inter-departmental committee to concretely…
Safaricom users now have the option of buying data that is valid for life. The…
The Kano Zonal Office of the Nigerian Communication Commission has continued to employ a ‘push…
Robocalls and spam calls are really an epidemic. The thing is, you are able to…
The Nigerian Communications Commission (NCC) has again urged the Mobile Network Operators (MNOs) to directly…
American multinational financial services corporation Mastercard will now allow transgender and non-binary customers to use…
Uber’s best hope to beat all its ride sharing and food delivery competitors is that it…
Uber Technologies Inc. an American multinational transportation network company offering services that include peer-to-peer ridesharing,…