While legislation and the introduction of new regulations aim to combat fraud and corruption, South…
Browsing: Customer Service
Google will open its first retail store in New York City, highlighting the internet giant’s…
Twitter is excited to introduce a new podcast that will bring its users directly into…
From craving a quick meal from a restaurant to needing new appliances, VodaLend | Voucher…
MTN Nigeria has launched a new unified customer engagement platform, EnGauge, designed to enable small-to-medium…
Black-owned insurtech startup and is the world’s first mobility operating system dedicated to; getting and…
Newly established SA fintech startup Spot Money offers locals a mobile open banking platform that…
TransUnion, global information and insights company has partnered with Fincheck, a leading South African fintech…
MultiChoice has rolled out its new DStv Rewards programme, which gives subscribers the ability to…
Black Friday is a major shopping event each year, where consumers have traditionally flocked to…
Rain has launched a new mobile app called “My Rain”, which allows customers to manage their accounts…
Despite businesses closing or operating at reduced capacity during lockdown, customer support teams faced unprecedented…
FNB has announced that all of its standalone point of sale terminals (Speedpoint devices) will…
Lonestar Cell MTN, Liberia’s GSM and Mobile Financial Services company, has partnered with WorldRemit to…
South African Digital Communications and Solutions provider, Striata has been acquired by Doxim, a Canadian…
Aruba Networks, a Hewlett Packard Enterprise company (HPE), is now offering customers and partners tailored,…
Kauai has partnered with Vodacom to provide the mobile network’s customers with free smoothies and other healthy…
By Mark Wilson, Managing Director at SYSPRO Africa What should customer experience (CX) look like…
CommunityWFM, a leading workforce management (WFM) software vendor announced a partnership agreement with Smartz Solutions to fuel…
MTN has announced that its customers will be able to access an exclusive offer to…