Vault Hill, a company specializing in blockchain, immersive technology, and artificial intelligence (AI), has formed…
Browsing: Customer Service
Uber, in collaboration with Mitsubishi Electric and autonomous robotics startup Cartken, is introducing a self-driving…
Google is working on a new feature within its Search function aimed at eliminating the…
Telkom has introduced a fleet of six electric vehicles (EVs), known as Telkom T-Connect vans,…
Barcode scanners and mobile computers play a significant role in the retail industry by enhancing…
Cue has announced raising $500,000 in pre-seed funding to accelerate its mission to help businesses…
PressOne Africa has unveiled its Call AI service, an innovative AI-driven tool that analyses customer…
Transforming customer experience enables you to gain customer loyalty, attract prospective clients, and build a…
If you are reading this article, you probably own a business and want to know…
Social media giant, Meta, has announced a partnership with the world’s largest CRM platform, Salesforce…
Zoom has reached a definitive agreement to acquire Solvvy, a leading conversational AI and automation…
The Africa’s largest lender by assets, has reported that 99 percent of its transactions in…
Large enterprises and multinational companies have been using Customer Relationship Management (CRM) systems to engage…
Apple listed three shops to be closed on Thursday: one in Miami, one in Ottawa,…
Capitec, one of South Africa’s largest digital banks, is expanding its digital offering with the…
Absa Bank has signed a long-term contract with Salesforce, a global leader in customer relationship…
ThankUCash, a Nigerian rewards and discounts platform, has partnered Wema Bank to power the bank’s…
Online payments processor Stripe has entered a strategic partnership with “Buy Now, Pay Later” (BNPL)…
The lifeline of every business is the customers. These customers or stakeholders include the suppliers…
IBM has launched new Artificial Intelligence (AI) and automation facilities in IBM Watson Assistant built…