Latest DStv Subscription Payment Options in Zimbabwe (31 July 2017)

As the biting cash crisis worsens, locals may have to miraculously scrounge for hard cash to transact with MultiChoice Zimbabwe, which does not accept direct payments. A number of banks are demanding the elusive United States dollar and an extra commission to process DStv subscriptions for locals as more plastic money payment avenues are being closed, sidelining a number of customers.

Late last year, the television channels service provider heeded the public outcry and added more channels to their bouquets in addition to reducing their prices, which were deemed exorbitant in comparison to other countries.

However, some financial institutions have stopped processing cashless transactions, opting for cash at a time entertainment is serving as therapy for the frustrating realities Zimbabweans face every day.

Even the other popular mobile payments can no longer be used to pay for DStv subscriptions and people are forced to watch ZBC at a time they are gearing for the English Premier League.

MultiChoice Zimbabwe public relations manager Liz Dziva said their hands were tied as they cannot intervene when these problems are between the customer and the middleman. She added that customers were at the mercy of the banks.

“We do not have control over commissions they charge. Only the money that is paid for subscriptions come to MultiChoice Zimbabwe.”

“MultiChoice Zimbabwe does not accept any form of payment directly from DStv customers.”

“All payments for DStv subscriptions are made to financial institutions and then remitted to MultiChoice Africa. We have no control over, which payment methods the banks choose to make available for DStv subscribers.”

Dziva admitted that the inconveniences could affect their business:

“Customer convenience in payment methods is also a factor, which affects our service levels and business and as such, we constantly strive to improve our efficiency to improve access for our valued DStv customers.”

These are the latest Multichoice Zimbabwe DStv subscription payment options as of  31 July 2017:

NB: Stanbic, Steward, Barclays and FBC also provide platforms for DStv subscription payments but a full inquiry is still yet to be done on their expectations. Therefore, below are the latest and fully detailed MultiChoice Zimbabwe DStv subscription payment options. Will keep updating the list as more information comes through.