Instead of sending a brief WhatsApp message, you grab your phone and see the dreaded message, “This account cannot use WhatsApp.” Naturally, your heart sinks and your mind starts racing. A flurry of questions go through your mind. What did I do wrong? How do I fix this? Who do I call? Customer service? Mark?
Do not panic. You’re covered. We’ll go over the potential causes of your WhatsApp account suspension in this post, along with, and maybe most importantly, how to resolve it.
“What could have possibly caused my WhatsApp account to be suspended?” You may ask. Let’s take a brief look at the potential causes of your account suspension before moving on to the fixes. WhatsApp has strong rules prohibiting such as sending unsolicited communications or spam, sharing content that is explicit or protected by copyright – using bots or automated software and making several accounts with the same phone number; harassing or intimidating others. Your account has probably been marked for suspension by WhatsApp’s system if you have been involved in any of these behaviours.
HOW TO GET YOUR WHATSAPP ACCOUNT BACK
Let’s go on to the exciting part! To appeal and maybe have your suspended WhatsApp account back, here’s all you need to do:
Step 1: Go over the Terms of Service for WhatsApp
Spend a few minutes going over the Terms of Service for WhatsApp. It may not be the most exciting read, but it’s worth it. And since your account has been suspended, you won’t be able to access the app to view the Terms of Services normally but on their official website. Ensure you understand what you did wrong – if you did and how to prevent such from happening in the future.
Step 2: Verify Your Phone Number
Make sure your phone number is linked to your WhatsApp account and has been verified. You may need to confirm your phone number if it has changed recently.
Step 3: File a Suspension Appeal
Select the “Support” option after launching WhatsApp. To file an appeal, select “My account has been suspended” and adhere to the instructions. Tell the truth and, if you know, describe what transpired.
Step 4: Await the Response from WhatsApp
Once your appeal has been sent, watch out for WhatsApp’s reply. Depending on the number of appeals, this could take a few hours or day. If the appeal is unsuccessful, you may need to create a new Whatsapp account with a different phone number.
Step 5: Implement Preventive Actions
To prevent being suspended once more, be sure to pay attention to WhatsApp’s rules and regulations, steer clear of unsolicited mail and spam and use WhatsApp politely and sensibly.
You can also try to uninstall and reinstall the app, then you re-register your phone number. However, depending on the violation, this may actually not work.
It is also possible that you may be using an official version of WhatsApp so you can try to switch to the official app.
Although having your WhatsApp account suspended can be annoying, it’s not a deal breaker. You can challenge the suspension and possibly get your account back by following these procedures and paying closer attention to WhatsApp’s rules. While WhatsApp is an effective communication tool, it also carries a lot of responsibility. Better communication will be ensured if used properly.
