MTN may lose many subscribers in Nigeria as a result of the increase in retail prices of the telecoms operator’s recharge cards.
According to a Daily Trust report, some of its subscribers have begun the process of ‘porting’ to other networks because of what they said is MTN’s insensitivity over the increase in prices of its recharge cards although the network denied it increased the retail price.
“Subscribers would hear none of this. They insisted MTN may have been by putting the blame on its dealers,” the report said.
Abayomi Ige, an MTN subscriber said he would have to ‘port’ from MTN to another network if MTN would not take strong decision to stop “the illegal extra amounts being added to its cards by vendors.”
He said: “I believe the vendors or dealers would not have been adding the extra amounts if MTN had not jerked up the prices of its cards. So, MTN should so something now or else they lose me as their customer.”
Another subscriber in Lagos, who pleaded anonymity, said he had already ‘ported’ from MTN as he could “afford to be buying MTN cards with extra charges.”
He said: “If they have problems with their dealers, let them sort it out instead of passing it on us, subscribers. Meanwhile, I have left their network. No more, no less.”